Andrea Paletti

London School of Economics

Andrea Paletti is a PhD candidate in Information System and Innovation at the Department of Management. He holds a Master in Management of Information System and Digital Innovation (MISDI) from LSE and a Master of Public Administration (MPA) from Tsinghua University in Beijing, China. He received his BA in Political Science from LUISS University in Rome, Italy. Andrea’s research is on digital strategy for private and public sector and design of information systems (IS). By focusing on digital strategy, he examines different forms of co-creation that can increase the value of products and services. He is also researching how to design IS to create new forms of private and public organizations that directly involve citizens and clients in the production of services and products they need. Prior to LSE , Andrea served for three years in the Italian Navy and during his studies he worked in several start-up projects in Italy and China.

Speeches di Andrea Paletti

From Google to Transport for London: How to personalize public services

Companies like Google or Apple are using their mobile platforms to enable external actors (developers, companies, public organisations, NGOs, etc…) to produce thousands of different applications for their clients. Thanks to all these applications Android or iOS users can personalise the services on their smartphones according to their personal needs and expectations. During the speech, I will explain how Transport for London has used Open Data to involve 7000 developers to create 800 options of information services such as City Mapper, or Google Maps that enable citizens to choose the option of information service about public transportation that better suits their personal needs. In the final part of the presentation, I will also explain how the reforms for the digitalisation of public services proposed by Agenzia per l’Italia Digitale and Team per la Trasformazione Digitale will configure the Italian Public Administration as a platform that enables third parties to use Open Data to develop additional options of public services. If the reforms will be fully implemented, Italian citizens will be able to personalise public services such as healthcare, education, transportation etc.. as they personalise the apps on their mobile phones.

Lingua speech: Italian


Government, Open data, Mobility, Internet of Things

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